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Microtel lets you reach out to your target audience in the easiest, fastest & most cost effective way.

Improve your business effectiveness with our range of Voice Sms & IVR services

Whether you want to interact in a personal way with your customers, reduce costs through automation of business processes, or communicate more effectively with your staff, Microtel has a solution for you.

Microtel would like to introduce you our Voice Sms & IVR Services, that helps you to expand your business's ability.Our services helps you to inform news, promotions, or activities, from your business direct to the right target of your customers. With these services, you can save costs from the advertising program, and improve your Marketing plan through this efficient system.

Voice Sms & IVR services is the best choice for you to enhance your business's plan, and increase more opportunities and channels for your business to reach the goal successfully


Voice Sms

Voice Sms is a Revolutionary communications technology that delivers a recorded voice message to hundreds or even thousands of call recipients in a very short period of time.


It is faster than text messaging, more convenient than voicemail, and more powerful than either of them.
Voice Sms conveys more information than text, expressing emotion, inflection, and attitude.


Interactive Voice Response (IVR) System

IVR refers to the automated routing of customer enquiries. It's a telephony technology in which the customer uses a touch-tone telephone to interact with a database to acquire information from, or enter data into, the database.

The customer interacts with a phone system by picking from a list of services, which will direct the call to the call centre employee, department or automated response that is most applicable to handle the enquiry e.g. "For Sales press 1... For Accounts press 2..."