Improve your business effectiveness with our range of Voice Sms & IVR services
Voice Sms is a Revolutionary communications technology that delivers a recorded voice message to hundreds or even thousands of call recipients in a very short period of time.
It is faster than text messaging, more convenient than voicemail, and more powerful than either of them.
Voice Sms conveys more information than text, expressing emotion, inflection, and attitude.
IVR refers to the automated routing of customer enquiries. It's a telephony technology in which the customer uses a touch-tone telephone to interact with a database to acquire information from, or enter data into, the database.
The customer interacts with a phone system by picking from a list of services, which will direct the call to the call centre employee, department or automated response that is most applicable to handle the enquiry e.g. "For Sales press 1... For Accounts press 2..."